Employee engagement

High employee engagement leads to 22% more profit. This finding is backed by multiple studies.
Engaged teams have:

  • Less burnout
  • Higher morale
  • Lower turnover
  • Better creativity
  • More productivity
  • Fewer missed days

All of which means…

  • Happier teams
  • Happier customers
  • Happier shareholders
Benefits of Engagement for the company:
  1. Increased productivity and efficiency.
  2. Higher customer satisfaction.
  3. Lower turnover rates.
  4. Better team collaboration.
  5. Enhanced company reputation.
  6. Increased profitability.
Benefits of Engagement for the Employees:
  1. Greater job satisfaction.
  2. Enhanced personal growth.
  3. Stronger sense of belonging.
  4. Improved mental well-being.
  5. Higher motivation and morale.
  6. Opportunities for career advancement.
Drivers of Engagement:
  1. RECOGNITION
    • Valuing and rewarding employee contributions.
  2. CAREER GROWTH
    • Opportunities for learning and advancement.
  3. WORK-LIFE BALANCE
    • Maintaining a healthy personal-work life mix.
  4. OPEN COMMUNICATION
    • Clear, honest, two-way communication.
  5. POSITIVE CULTURE
    • An inclusive, supportive work environment.
  6. EMPLOYEE AUTONOMY
    • Freedom to make decisions in work.
Killers of Engagement:
  1. MICROMANAGEMENT
    • Too much control over team tasks.
  2. POOR LEADERSHIP
    • Ineffective or untrustworthy practices.
  3. OVERLOAD
    • Excessive workload leading to stress and burnout.
  4. LACK OF FEEDBACK
    • Not providing helpful performance feedback.
  5. UNCLEAR GOALS
    • Employees are unsure of what’s expected of them.
  6. TOXIC BEHAVIOUR
    • Abusive attitudes or actions that harm the culture.
KPIs to measure it:
  1. Employee Net Promoter Score (eNPS)
    • Tracks how likely employees are to recommend their workplace.
  2. Turnover Rate
    • Measures the rate at which employees leave the company.
  3. Absenteeism Rate
    • Counts frequent, unplanned employee absences.
  4. Satisfaction Survey Results
    • Gauges employee happiness and job satisfaction.
  5. Employee Performance
    • Assesses effectiveness and quality of work.
  6. Participation in Training & Development
    • Shows employee participation in learning opportunities.
Action Plan for leaders:
  1. SET CLEAR GOALS
    • Define specific targets for each employee.
  2. HOLD REGULAR CHECK-INS
    • Hold weekly one-on-one meetings for progress and feedback.
  3. RECOGNIZE YOUR EMPLOYEES
    • Publicly acknowledge good work every month.
  4. PROVIDE TRAINING OPPS
    • Offer monthly skill develop. workshops.
  5. INVEST IN TEAM BUILDING
    • Organize monthly team activities.
  6. GIVE FLEXIBLE WORK OPTIONS
    • Allow remote work or flexible hours.
  7. OFFER HEALTH PROGRAMS
    • Start fitness or mental wellness initiatives.
  8. GIVE TRANSPARENT UPDATES
    • Share regular, straightforward company news.

Credit & source: Justin Wright